Terms of Service
Payment Terms
We bill our customers for our game server hosting service every month.
Payment Methods
We accept payment for our game server hosting service via Square. Customers may pay with a credit card, debit card, or other payment method accepted by Square.
Late Payments
If a customer's payment is more than 10 days overdue, we reserve the right to suspend or terminate their game server hosting service until payment is received in full.
Refunds
We do not offer refunds for our game server hosting service. However, if a customer believes that they have been billed in error, they may contact us via email, phone, or Discord to request a review of their billing.
Changes to Pricing
We reserve the right to change the pricing of our game server hosting service at any time. However, we will provide at least 30 days' notice to our customers before any pricing changes take effect.
Cancellations
Customers may cancel their game server hosting service at any time by notifying us in writing via email at codynr@gmail.com or Discord via Ticket. Cancellation requests will be processed within 3 business days of receipt.
Server Management
We will perform regular maintenance on our servers to ensure optimal performance and security of our game server hosting service. Maintenance windows will be scheduled in advance and communicated to customers via Discord.
User-Generated Content
Users of our game server hosting service may upload content to their game servers, such as game maps, skins, and other game-related content. We do not pre-screen user-generated content, but we reserve the right to remove any content that we believe violates this policy or any applicable laws.
Limitation of Liability
We are not liable for any damages arising from the use of our game server hosting service, including but not limited to loss of data or interruption of service.
Changes to Terms
We may update this policy from time to time. We will notify customers of any material changes by posting the new policy on our website.